Terms of service

Terms of Service

Effective Date: March 24, 2025

Welcome to NAOI Puzzles! These Terms of Service outline the rules and regulations for using our website, naoipuzzles.com. By accessing or purchasing from our site, you agree to these terms.

1. General Information

Business Name: NAOI Puzzles

Website: naoipuzzles.com

Customer Support Email: support@naoipuzzles.com

NAOI Puzzles reserves the right to update or change these Terms at any time.

2. Online Store Terms

By using our store, you confirm that:

  • You are at least 18 years old or have permission from a parent/guardian.
  • You will not use our products for illegal or unauthorized purposes.
  • You agree not to violate any laws in your jurisdiction.

We reserve the right to refuse service to anyone for any reason.

3. Product Information & Pricing

  • We strive for accurate product descriptions and pricing, but errors may occur.
  • Prices may change without notice.
  • We reserve the right to limit or refuse orders at our discretion.

4. Payments & Billing

  • We accept major credit cards, PayPal, and other payment methods listed at checkout.
  • You agree to provide accurate billing and shipping information.
  • If payment is declined, your order may be canceled.

5. Shipping & Delivery

  • Orders are processed within 1-2 business days.
  • Estimated delivery times are listed in our Shipping Policy.
  • NAOI Puzzles is not responsible for lost or delayed shipments due to carrier issues.

6. Returns & Refunds

  • Returns are accepted within 30 days of delivery (see our Return Policy).
  • Refunds are issued to the original payment method.
  • Customers are responsible for return shipping costs unless the item is defective.

7. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages resulting from the use of our website or products.

Our total liability is limited to the amount paid for your order.

8. Intellectual Property

All content on naoipuzzles.com, including images, text, and logos, is owned by NAOI Puzzles and may not be copied or used without permission.

9. Governing Law

These Terms of Service are governed by the laws of the United States.

10. Contact Information

For any questions about these Terms, contact us at:

Email: support@naoipuzzles.com